Refund policy
This page covers returns, exchanges, and refunds for Foran Forge orders shipped by KENNETH FORAN GT INC from 252 S Main St, Slippery Rock, PA 16057. It sits next to the Shipping Policy. Outbound packages go USPS. Returns come back to the same address on a USPS label we send you. We do not take returns at the door on Main Street.
Deadline
Returns and exchanges are accepted within 35 days of delivery. The clock starts on the USPS delivery scan, not on the day you opened the box.
Returns are accepted within 35 days from the date you received the goods.
Day 36 is too late. A request sent at 11:50 PM EST on day 35 still counts if the timestamp is on that day.
What we take back
Buyer’s remorse: yes. You ordered it, it arrived, you do not want it.
Non-defective returns: yes, if the belt still looks new.
Defective returns: yes. Broken buckle, studs falling off, split strap, hole in the wrong place.
Wrong-item returns: yes. We shipped the pink-star buckle and you paid for black-star.
Partial returns: yes. A two-belt order can send one back and keep the other.
Exchanges: yes. Same belt, different color or different length when that length exists. If the swap costs more, you pay the difference before we ship the replacement. If it costs less, the difference goes back on the original payment method.
Condition
Remorse and non-defective returns have to come back unused. All tags still on. No waist marks, no denim dye on the strap, no missing studs you pulled off, no holes you added with a belt punch.
Defective and wrong-item returns can show the problem. Do not “fix” it first. Leave the broken buckle on the strap.
What we will not take back
Clearance belts. Sale-price belts marked as final sale on the product page or in the checkout line. Those two stay with you unless we shipped the wrong SKU or the belt arrived already broken.
A belt worn on a night out and then boxed up. A belt missing the hangtag. A belt cut shorter by you.
How to start a return or exchange
Use one of these. Do not drop a box at 252 S Main St.
1. Log into your Foran Forge account and open the order.
2. Or email service@foranforge.com with the order number, the belt, and whether you want a refund or a swap.
3. Or use the contact page and send the same information.
We reply with a prepaid USPS label to 252 S Main St, Slippery Rock, PA 16057. Print it. Tape it on. Hand it to USPS. Keep the extra receipt USPS gives you.
Who pays the return postage
Buyer’s remorse and non-defective returns: you pay the return postage. We still send the prepaid USPS label. The label cost comes out of your refund. No restocking fee. No relisting fee. No inbound handling fee. Postage is the only number that comes off.
Defect or wrong belt: we pay the return postage. The prepaid label is on us. If you already paid USPS out of pocket before we sent a label, email the receipt. We refund that postage at the amount on the receipt, not a flat estimate.
When the refund goes out
The box lands at 252 S Main St. We open it and check the strap, the tags, and the buckle. After that check, the refund is issued in 7 business days. Saturday, Sunday, and U.S. federal holidays do not count in those 7 days.
The money goes back on the original payment method. Card refunds go to the same card. PayPal refunds go to the same PayPal account. We do not send a check. We do not store-credit you unless you ask for store credit in the original email.
No restocking fee. No relisting fee. If the return is remorse, the USPS label cost is the only deduction.
Exchanges
Exchanges are allowed inside the same 35-day window. Same belt, other color, or other listed length. Email the order number and the swap you want before you ship the first belt back. We send the replacement after the original lands and passes the check, unless the first belt is defective or wrong, in which case we can send the replacement once the return is opened and the prepaid label is in your inbox.
If the replacement costs more, pay the difference first. If it costs less, the difference goes back on the original payment method, including PayPal when that is how you paid.
Partial returns
A multi-belt order can come back one belt at a time. We refund the returned belt after inspection. The belt you keep stays charged.
Deadline
Returns and exchanges are accepted within 35 days of delivery. The 35 days start on the USPS delivered scan.
Returns are accepted within 35 days from the date you received the goods.
What has to be in the box
Unused strap. Tags on. No waist shine, no dye from jeans, no extra holes. Defective returns are the exception; leave the damage as it arrived.
Clearance belts and final-sale belts do not come back unless we shipped the wrong one or it arrived broken.
Return label that never shows up, or a return that gets wrecked
If the prepaid USPS label never arrives, email service@foranforge.com the same day you notice. Do not buy your own label until we say so.
If the return package is lost or crushed on the way to 252 S Main St, email the USPS receipt from the drop-off, the tracking number on our label, and photos of the damage if USPS handed the box back to you. We work that file from the inbox. We do not accept a walk-up drop at the Main Street door.